Error Codes

Error Code Description
100101 You are not logged in. Please log in and try again.
100102 The password you entered is incorrect. Please check your credentials and try again.
100103 No account was found with the provided email. Please check the email address.
100104 The email field cannot be empty. Please enter your email.
100106 The verification code is invalid or has expired. Please request a new code and try again.
100107 The verification code you entered is incorrect. Please check and enter the correct code or request a new one.
100108 We’re sorry, but you couldn't pass our security checks. Please ensure your browser settings allow scripts and cookies, and disable any privacy tools or VPNs that might interfere.
100109 The email format is invalid. Please enter a valid email address.
100110 The password field cannot be empty. Please enter your password.
100204 This email address is already in use. Please use a different email.
100205 The password you entered is incorrect. Please try again.
100206 No account is associated with this email. Please check the email address.
100207 This link is illegal, please check the url or request a new one.
100208 This link has been used, please request a new one.
100209 This link has expired, please request a new one.
100210 The username field cannot be empty. Please enter your username.
100211 The username is invalid. Please input a correct one.
110101 This organization name is already taken. Please choose a different name.
110103 The specified organization could not be found.
110104 The organization name cannot be empty. Please enter the organization name.
110105 The organization name format is invalid. Please enter a valid organization name.
110201 The invoice does not exist.
120102 The device was not found. Please ensure that the device is registered to your organization.
120104 The device is currently offline. Please check the device's connection and try again.
120108 Detection range parameter (X-axis range) cannot be empty. Please enter the detection range.
120109 Detection range parameter (Y-axis range) cannot be empty. Please enter the detection range.
120113 Installation height cannot be empty. Please enter the installation height.
120110 Detection range (X-axis) is invalid. Please enter a valid detection range
120111 Detection range (Y-axis) is invalid. Please enter a valid detection range
120112 Installation height is invalid. Please enter a valid installation height.
120114 The device upgrade is already in progress.
120201 The specified firmware was not found.
120202 No firmware versions are available for this device.
120207 The latest firmware has already been released. No further action is needed.
120208 The version you are trying to upgrade to is the same as the current version.
120209 The firmware parameters are incorrectly configured. Please review the settings and try again.
120210 The version cannot be empty. Please enter the version number.
120211 The version format is invalid. Please enter a valid version number.
120212 The firmware model does not match the device. Please specify the correct version.
130101 You are not authenticated. Please log in and try again.
130102 Your authentication has expired. Please log in again to continue.
130103 There was an error in verifying a parameter. Please check the parameter.
130201 The request method {0} is not supported!
140101 This unit has devices assigned to it and cannot be deleted. Please reassign or remove the devices before deleting.
140102 The specified unit type is not valid. Please review and select a valid unit type.
140103 The specified unit was not found. Please check the unit.
140104 The unit is already on this plan. No further action is needed.
140105 You have exceeded the maximum number of devices for this unit.
150101 There was an error sending the email.
150102 The email quota has been reached.
160101 The sort field is illegal.
160102 The sort method is illegal.